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Refunds and Returns Policy
Thank you for choosing to shop with RedHare Creative. We are committed to providing high-quality products and exceptional customer service. Please take the time to read our return/exchange policy carefully before making your purchase.
It is important to us that you to be completely satisfied with your purchase, however due to the nature of our business model our products are made to order and therefor all sales are final. This means that once you have completed your purchase, you will not be able to return or exchange the product for any reason, except if it arrives damaged or you receive the incorrect item.
Be sure to review sizing charts for the item you are ordering prior to your purchase to ensure items will fit properly. Sizing charts are available in the description section of each product listing as well as in the product image carousel.
Exchanges are only available for products that arrive damaged or are incorrect. If you receive a product that is damaged or incorrect, you must notify us within 48 hours of receiving the product. We will then provide you with instructions on how to proceed with the exchange process.
To be eligible for an exchange, the product must be unused, unworn, and in the same condition that you received it. The product must also be in its original packaging, and you must provide proof of purchase.
Please note that we reserve the right to refuse any exchange requests that do not meet our criteria. We also reserve the right to request additional information or documentation to verify the legitimacy of your exchange request.
Agreement to the Return Policy
By purchasing any products from our website, you hereby agree to the conditions set forth in our return/exchange policy. It is your responsibility to read and understand our policy before making your purchase.
If you have any questions or concerns regarding our return/exchange policy, please do not hesitate to contact us. Our customer service team is available to assist you with any questions or concerns that you may have.
Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you again in the future.
If you have any questions regarding our policy, please contact our customer service team via email at firstname.lastname@example.org